FAQ
Most frequent questions and answers
- Go to the website and click on the “Student Registration / Become an Instructor” menu.
- Fill in the required information, such as your First Name, Last Name, User Name, E-mail, Password, and Password Confirmation.
- Click on the “Register” button to complete the sign-up process.
- Use the search bar located on the HOME page.
- Enter relevant keywords or the topic you’re interested in.
- Click on the search icon or press Enter.
- You can also browse through different categories or use filters on the COURSE page to narrow down your search.
- Navigate to the COURSE page.
- Click on the particular course that you want to enroll in.
- On the COURSE page, you will typically find an “Add to cart” button.
- Click on the button, and you will be prompted to complete the payment process.
- Once the payment is confirmed, you will gain access to the course materials.
- Log in to your account.
- Move your cursor to your icon at the top right corner of the page.
- Click on “Enrolled Courses.”
- You will see a list of courses you have enrolled in.
- Click on a course to access its content and materials.
- Most courses provide a discussion forum or a Q&A section.
- Access these sections within the course page.
- Post your queries or questions in the forum or Q&A section.
- You may also find the instructor’s contact information in their profile or course description.
- Go to the course page.
- Look for a “Course Progress” bar that shows your completion status.
- Some courses may have quizzes or assignments to track your learning.
- Once you have completed a course, you can often download the completion certificate from the Dashboard by clicking on the Certificate.
- Visit the refund policy page on the website.
- Read the refund policy to understand the eligibility criteria and steps to follow for a refund request.
- Follow the instructions provided on the refund policy page.
- If you need further assistance, you can contact the support team.
- Go to the login page.
- Click on the “forgot your password” link.
- Enter your registered email address and click “Reset password” button.
- You will receive an email with instructions on how to reset your password.
- Follow the provided link in the email.
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